About Us

Who we are

Regal Casino is an online casino for players in the United Kingdom. We bring slots, live dealer tables and jackpot games together in a single account, playable in your browser on desktop, tablet and mobile.

• Slots - three-reel classics, video slots and themed series from established studios.
• Live tables - roulette, blackjack and baccarat dealt by human croupiers.
• Jackpots - single-game and pooled progressives, with the current prize shown on the game tile.
• Table and card games - software versions of roulette, blackjack and poker variants.

Play is in pounds sterling. The payment methods we accept, along with minimum and maximum amounts, are set out in the cashier.

What we stand for

We would rather be judged on how we behave when something goes wrong than on what we say before you sign up. Four commitments shape how we run the site.

1. Fair play. Games run on random number generators tested by external laboratories, and the return-to-player figure sits in each game's information panel.
2. Fast payouts. Once your account is verified, we process withdrawals within the timescales shown in the cashier for your chosen method.
3. Safer gambling. The tools that limit your play sit in your account settings, not behind a support request.
4. 18+ only. Gambling is for adults. We check the age of every customer and close any account opened by someone under 18.

We hold a gaming licence for the market we serve and verify every account, which is why the steps below are not optional.

How we look after players

Account verification

Before your first withdrawal we confirm your identity, your address and that the payment method is in your own name. Where a document is needed, you can upload it from your account and we will tell you what is still outstanding.

Secure payments

Card and bank details are handled by our payment providers over encrypted connections. The level of protection applied to customer funds is explained in our terms.

Support around the clock

Our team is available at any hour. Start a live chat from any page once you are signed in, or write to support@casinoregal.co.uk. Give us your username and the date in question and we can usually settle the matter in one reply.

Staying in control

Most people play for entertainment and stop when they meant to. Because that is not true for everyone, every account carries the same tools.

• Deposit limits - daily, weekly or monthly caps you set yourself, with decreases applied straight away.
• Time-outs - a short break from your account for a period you choose.
• Self-exclusion - a longer block, during which we will not send you promotions.
• Reality checks - reminders of how long your session has been running.

Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline. GamStop lets you block yourself from online gambling sites licensed in Great Britain with a single registration.